Create a Simplified, Frictionless Client Experience While Improving Your Marketing Plan

When your firm utilizes technology solutions as part of your client experience strategy and accounting firm marketing plan, it can help your firm provide premier service to both prospective and current clients by:

  • Clearly communicating your value with a strong online presence

  • Offering the advisory services your clients want and need

  • Providing consistent communication and keep clients in the loop

Digital technology is pushing us all forward — how are you integrating new technologies and data analytics into your CPA firm’s marketing plan and client experience strategy?

3 Ways Predictive Intelligence Can Help Modernize Your Firm

Firms today face many problems, including the fast pace of technological change, high client expectations, and revenue and profitability pressures. The good news is that as the accounting profession changes, advanced technologies can help firms address their new challenges. 

Learn how predictive intelligence, which uses artificial intelligence to identify areas of future concern, can help spot which legislative changes have affected which clients, can identify recent tax legislations or regulatory changes and correctly identify which clients might be affected by downloading this eBook.

 

Download the eBook

CCH Axcess Client Collaboration

Track client workflows from beginning to end with a unified collaboration hub for firms and their clients where you can send and receive engagement letters, require information with customized organizers, review and deliver returns, and send invoices.

With CCH Axcess Client Collaboration, your firm can:

  • Guide your clients through every engagement with ease and security with an interactive experience.

  • Track clients’ progress on an easy-to-read dashboard. 

  • Provide clients with the ability to access prior-and current-year documents, provide updates, and e-Sign capability.

CCH Axcess iQ

Use predictive intelligence to help gather client insights, grow tax advisory services, and fight commoditization with this new tool that combines the expertise of our tax and accounting research with data analysis innovation.

With CCH Axcess iQ, your firm will be able to:

  • Fight commoditization with planning and advisory services that clients are enthusiastic about and willing to pay for.

  • Improve efficiency and reduce the time spent identifying what legislative is upcoming or has occurred.

CCH Axcess Portal

Securely deliver and receive client documents, facilitate collaboration, and support even the largest files with a secure electronic storage space that supports bi-directional file exchange.

With CCH Axcess Portal, your firm can:

  • Provide clients with a secure method to send and instantly access documents in a wide variety of formats spreadsheets, slide decks, and financial software data files, to name a few.

  • Extend access rights and security with folder level security that makes sure only the right people — staff and client — have access. 

CCH® Site Builder

With a professional website, you can enhance your firm’s image, attract new clients, and provide customers and prospects with relevant, up-to-date resources.

Using CCH Site Builder, your firm can:

  • Host your website free with a custom domain name of your firm’s choice.

  • Customize your website content and appearance with flexible customization capabilities.

  • Collaborate with clients and securely transfer files to clients, partners, and staff. 

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